![]() If your credit card has already been charged for the purchase and your order is cancelled, we will promptly issue a credit to your credit card account in the amount of the incorrect price. In the event a product or service is listed at an incorrect price due to a typographical error, error in pricing information received from a supplier, or any other reason, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. The listing, description of, or reference to, a product or service on the Site does not imply that the product or service is presently available or that we endorse that product or service. PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ![]() ![]() Please see our Return Policy for more information. You will not be charged any additional shipping fees for replacement of such damaged or defective shipments. ![]() If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You may return any of our products, with your receipt, for a merchandise exchange, credit, or a full refund of the purchase price (minus shipping charges). We guarantee your satisfaction with all The Body Shop merchandise. Nevertheless, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. We try to display the colors of our products as accurately as possible. The Body Shop reserves the right to substitute a product of equal value and nature if the original product becomes unavailable. Prepackaged gifts may be assembled individually and may vary slightly. All information provided to us in connection with our “E-mail Me When Available” service is subject to our Privacy Policy. You may also sign up for our “E-mail Me When Available” service and we will send you an email when your product becomes available. However, if an item that is marked “in stock” in your shopping cart when you place your order is sold out at the time your order is processed, we will notify you by e-mail that your order will not be filled and your credit card will not be charged. In some cases, a product may be in stock when you place your order and sold out by the time your order is processed. However, we cannot guarantee that a product listed as “in stock” will actually ship right away, as inventory can change significantly from day to day. This information can be used to estimate the likelihood that merchandise will be shipped promptly after you place your order. Inventory information is generally available on the Site for merchandise in the United States. We in no way imply that the materials on our Site are appropriate or available for use outside of the United States, and we may not be able to fill your order if you require shipping outside of the United States. d/b/a The Body Shop controls and operates the Site from its headquarters in New York, New York, in the United States of America. Reference to any product or service on the Site does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available or that the name and description of any product in your local shop will be the same as that included on the Site. In addition, you may be able to purchase products and services through the Site. The purpose of the Site is to provide you with information about The Body Shop, our products and stores, the campaigns that we support and the activities we undertake. In addition, when using particular features and services on this Site, you will be subject to any posted guidelines and rules applicable to such features and services, all of which are incorporated herein by reference. If you do not agree to any part of these Terms of Use, you should not use this Site. By using this Site, you agree to these Terms of Use. Your use of t his Site is expressly conditioned upon the acceptance of the following Terms of Use. Please read these Terms of Use carefully before using this Site. Welcome to The Body Shop’s website (the “Site”).
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